Intermittent Errors with Dovetail Applications
Incident Report for PRX
Resolved
This incident has been resolved.
Posted Oct 26, 2023 - 16:18 EDT
Monitoring
We believe all applications have returned to normal operations. This incident will remain open for the next hour or so as workloads return to regular volumes and we confirm that all systems continue to behave correctly.
Posted Oct 26, 2023 - 14:52 EDT
Identified
We have been able to significantly reduce the impact of the issue we are experiencing in an underlying system, so applications should be behaving much better now. A small number of inventory forecasting features have been paused while we continue to evaluate the situation and implement fixes.
Posted Oct 26, 2023 - 14:01 EDT
Investigating
Starting around 9 AM ET, we've been experiencing an elevated level of errors with ad inventory management and forecasting and podcast content management. We are investigating the root cause of these errors, but access to Publish, Dovetail Podcasts, and Dovetail Inventory may be unstable.

There's no evidence that serving audio files to listeners or analytics for audio downloads is impacted at this time.
Posted Oct 26, 2023 - 09:00 EDT
This incident affected: Dovetail (Content Management, Ad Invetory Management).