Monitoring - Around 7:00 UTC, operation of the underlying service returned to normal, and around 10:55 UTC our processing pipeline finished working through its backlog of data that had accumulated during the incident. We are continuing to actively monitor all aspects of our platform, and are working to understand the full impact of the incident on podcast metric data. As of now, there will still be gaps or inaccuracies in the numbers reported by PRX Metrics for the period of the incident. These anomalies may appear on November 25th and/or 26th in reports and graphs, depending on which metric is being viewed and your local timezone.

As reported previously, there was no degradation in service to audio file serving at any point during the incident.
Nov 26, 07:34 EST
Identified - Due to an ongoing issue with an underlying AWS service, the data processing pipeline for PRX Metrics is experiencing delays. Beginning around 13:00 UTC, downloads and other numbers in PRX Metrics may appear missing or incomplete. There has been no impact to the availability of audio files or downloads to listeners.
Nov 25, 14:29 EST

About This Site

Status for PRX website and SubAuto delivery service.

Broadcast Distribution Operational
Exchange website (https://exchange.prx.org) ? Operational
Automated Delivery ? Operational
Podcast Distribution Operational
Dovetail ? Operational
Adzerk Ad Serving Operational
Radiotopia Operational
Radiotopia Website ? Operational
Squarespace ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Exchange Response Time
Fetching
Dovetail Response Time
Fetching
Past Incidents
Nov 26, 2020

Unresolved incident: PRX Metrics data not updating.

Nov 25, 2020
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.