We determined that anonymous mobile listening starting in April (with the introduction of our new mobile site https://m.prx.org
for anonymous users) was being incorrectly processed. This is not the majority, but significant % of listening for pieces on prx.org.
A fix for this on June 30 caused all listening data processing to fail.
No listening data was lost; it is the subsequent processing that has been failing.
View stats are unaffected by this issue, and should be correct.
We are now processing the missing April - June data, and then all data for the last 7 days.
We will resolve this issue when this processing is done and listening data is once again correct and complete.